Policies

Refund / Cancellation Policies
If you are unable to attend the Certified Food Managers Course or Exam, or if you need to reschedule to another date, please notify us within two weeks of the course date to receive a 75% refund on the course/exam fee or to reschedule. You may notify us by telephone at (805) 434-5687.

If you are not able to attend on the day of the course, you may send another employee in your place without penalty. There are no refunds or reschedules two weeks prior to the course or if you fail to show for the course/exam. If you miss your scheduled course/exam date, you will need to register and pay again.

If Fidelity Safety & Training cancels the course due to low enrollment, you may choose another course date or a full refund.

Course & Examination Times
Course & exam: 8 am to noon*
Examination only: 11:15 am*
*Completion time is approximate and depends on how long it takes attendee to complete the examination.

Fees
Course & examination - $109 per person
Optional NEHA Food Safety Handbook (Spanish) - $31
Optional FS&T Food Safety Handbook (English) - $11

New Options
Home study with online examination at our location in Atascadero. This option includes an English FS&T Food Safety Handbook and online exam for $150.00. Call (866) 221-4045 to register and make an appointment. Online exams must be supervised by one of our exam proctors.

Home study and online exam at your location. This option includes an English FS&T Food Safety Handbook and online exam at your location for $200.00. Call toll free (866) 221-4045 to register and make an appointment. Online exams must be supervised by one of our exam proctors.

Discounts Available

Online Registration Discount
Register online and save $10 per company instantly. Use coupon code 1010 during your registration online at www.fidelitysafety.com. Discount cannot be used with any other coupon or discount.

Three 4 Two Discount
Register online three employees and get one (1) free, save $109 instantly. Use coupon code 342. Discount cannot be used with any other coupon or discount.

Host Discount
We are currently looking for hotels, banquet facilities, schools, care facilities, restaurants or other facilities with meeting rooms to host new city locations. If you are interested in hosting a course and taking advantage of our host discounts, please contact us as soon as possible. The host must provide water and coffee and the training room must accommodate 30+ people and be conducive to conduct a training class. Call (805) 434-5687 for more information.

Payment
In order to register and guarantee your seat, payment must be received at least two weeks before the date of the course. If paying by check, make check payable to Fidelity Safety and mail it to the address on the bottom of the registration form. Returned checks will result in a $25 service and return fee. Hurry, classes fill up quickly and are on a first-come, first-served basis.

We accept Visa, MasterCard, Discover, and American Express. Please note if you pay by credit card, your statement will show our company as: "FS&T Food Safety Class." If you deny or cancel the charge with your credit card company, you will not receive your certificate and be charged an additional $25 service fee.

Important Information
If you require special accommodations, please advise us prior to registering. In order to successfully pass the exam, we recommend that you study the food safety handbook (optional handbook available in English or Spanish or you may use a book from a previous course) and be able to read, write and understand English, Spanish or the language you requested the exam in. The exam and certificate are state approved and available in other languages. Once your registration is received, you will be emailed, faxed or mailed a confirmation letter and if ordered, your optional food safety handbook. Classes fill up quickly and are on a first-come, first-served basis. All exams and certificates will be from the National Registry of Food Safety Professionals (NRFSP), unless prior arrangements have been made. ServSafe (National Restaurant Association) exams and certificates are available if requested in advance and cost an additional $75 per person.

Language+
All courses are taught in English or Spanish, but exams are available in English, Spanish, Korean, Vietnamese, modern and traditional Chinese, Arabic, and Japanese. You must notify our office immediately and at least 14 days prior to the course date if you would like the exam in a language other than English or Spanish.

Registration
Click here to register online or download a registration form.