Thank You

Thank you for your registration

Please read this vital information before coming to the class/exam so there are no surprises.

You will receive an email confirmation and receipt if you provided us with a valid email address. If you do not receive these emails within the next few minutes, please check your spam folder before you contact us > >.

Locations and Directions:

Click here > > to view our most common course/exam locations.

About the Class:

The instructor will briefly review the current FDA Food Code; all instruction will be in English. The class is typically 3.5 – 4.0 hours, including two to three short breaks. Most of our classes start at 9:00 a.m. However, we recommend double-checking the time and location by clicking here > >.

About the Exam:

The exam will be taken online after the class. The exam is available in English or Spanish. If you are registered for the exam only, please arrive by 12:30 p.m. if the class starts at 9:00 a.m. If the class starts at 8:00 a.m., arrive by 11:30 a.m. Check class/exam times here > >.

To become a Certified Food Safety Manager, you must pass a 75-question multiple-choice examination with a score of 70% or above. Some candidates find the course instruction and the exam more difficult than anticipated. Approximately 5% of English speakers and up to 20% of non-native English, or English as a second language speakers, fail the exam the first time. If you have difficulty reading in English or Spanish or have trouble reading and comprehending this message, we recommend you study A LOT before attending the class/exam. The exam is timed, and you will have two hours to complete it.

Before you come to the class/exam:

1. Read this entire message.
2. Study, so you don’t have to pay again to take the exam if you do not pass! See the links below for the study guides.
3. A few days before the class/exam, we will send you a reminder email, and at that time, you will need to respond with the names and email addresses of everyone coming to the class/exam. We will need this information to set up an account for each person to take the exam.

What to Bring to the class/exam:

1. Please bring a government-issued identification card (driver’s license, state ID, military ID, student ID, or passport) to the exam. Photo identification will be required before the exam.
2. If you wear glasses for reading, computer, or distance, please bring them.
3. We also recommend eating breakfast before the class since food and beverages will not be provided. You may bring a drink or snack and consume it during the breaks or class, but not during the exam.
4. Optional – Feel free to print or download our course handout to your device for pre-study or to assist you in following along with the class. See the link below.

Cancellation Policy/Reschedule Policy:

If you wish to cancel your class/exam, request to do so with at least 14-day notice. A refund can be issued minus a 10% cancellation fee. The request shall be made by contacting us > > or replying to our email confirmation. You may send another employee in your place without penalty, but please notify us > > or reply to our email confirmation with the new attendee’s full name and email address before the class/exam.

If you wish to reschedule your class/exam, request to do so with at least 14 days’ notice. The request shall be made by contacting us > > or replying to our email confirmation. Only one reschedule is permitted per registrant.

We charge the total price for no-shows or cancellations within 14 days of a scheduled class/exam. Absolutely no refunds will be issued for cancellations on the day of the class/exam — no matter how creative or legitimate the excuse. We know this can be firm, but our team needs time to communicate with many sources already committed.

Thank you, and please contact us > > if you have any questions.