California Certified Professional Food Safety Manager
Northern CA Region
Since 2000, California law has required each retail food facility to have at least one owner, manager, supervisor, or other person certified as a Food Safety Manager, also known as ServSafe® or Food Protection Manager. Our food manager courses are half-day programs in ENGLISH followed by a bi-lingual (English and Spanish) 85 multiple-choice examination. Exam-only options are also available. The exam and certificate are ANSI/ASTM Accredited and approved nationally and by all California counties. Certification is good for five (5) years in California. If you have a Certified Professional Food Manager Certificate you do not need a Food Handler Card.
♦♦♦ If you have any questions (what is the cost, are there any discounts, I lost my certificate, can I take the exam on a computer, etc.) scroll down to the bottom of this page or click here > >.
♦♦♦ Scroll down to view Northern CA dates and locations. Click here to return to all Counties.
Mendocino, Lake, Yolo, Nevada Counties and North
Frequently Asked Questions
What is the cost?
Food Safety Manager In-person Classroom Course and Examination:
- In-person Course & Examination – $149.00 per person (Discount are available click here > >.)
- In-person Exam Only – $99.00 (Does not include the course.)
- In-person Re-Test – $69.00 (Failed the exam in the last six months, includes in-person course and exam.)
I'm in a big hurry, can you help?
After you complete the online registration process you will be emailed confirmation and receipt of your registration. Most health departments accept this confirmation until you receive your certificate after the successful completion of the course/exam. We also have a new service that allows you to take an online course and exam in the privacy of your own home or office.
Register for the course and exam here > >
Take the course and exam at home/work > >
Can the examination be taken online, for example, on my home computer?
Can I study at home and take an exam by appointment?
Yes, but only online. Click here for more information.
Do you offer online training?
Yes, we offer many different types of online training courses and you may view our course catalog by clicking here > >.
Where and when are your courses?
What's included in the price for the course and exam?
Our in-person courses are in ENGLISH, but the EXAMINATION is in English or Spanish. Our courses are educational, entertaining, and divided into lectures, discussions, handouts, and a visual presentation. The course teaches food service managers and food handlers how to protect against foodborne illness outbreaks, reduce liability risks, and improve food quality. The cost includes an exam review presentation, handouts, questions and answers, exam, and certificates for those that successfully pass the exam.
How do I register and pay by check or cash for a course?
Download the Check Registration Form > >. In order to register and guarantee your seat, payment must be received at least one week before the date of the course. Make check payable to Fidelity Safety & Training LLC and mail it to the address on the bottom of the registration form. Payment is required prior to services being performed. Hurry, classes fill up quickly and are on a first-come, first-served basis.
In some cases and if seats are available, we allow attendees to pay at the door. The “at the door price” is full price ($149 class and exam or $99.00 exam only) and contact our office prior to the course or the exam to make sure seats are available. Payment is required prior to services being performed.
What payment types are accepted?
Major credit cards, debit cards, cash, checks, and money orders. We also accept purchase orders from school districts and other local, state, or federal government agencies. Invoiced accounts are due Net 30. Accounts over 60 days past due are subject to interest at 1.5% per month. Payment or purchase order is required prior to services being performed. Hurry, classes fill up quickly and are on a first-come, first-served basis.
Who is responsible for paying for the course and the exam?
This is up to the employee and employer to work out.
What language is the course and exam?
Language: Our classes are taught in English and the exams are available in English or Spanish.
Nuestras clases se imparten en inglés y los exámenes están disponibles en inglés o español.
What if I require special accommodations?
Fidelity Safety & Training LLC complies with the Americans with Disabilities Act (ADA). Potential examinees with documented disabilities may request necessary aids and services for in-person classes/exams, as long as they do not fundamentally alter the measurement of the exam skills or knowledge. Contact us at least 30 days before the scheduled in-person exam date.
What is the difference between NRFSP, ServSafe®, Prometric and Experior exams?
National Registry of Food Safety Professionals (NRFSP), ServSafe®, Prometric (formerly Experior), 360 Training, and Always Food Safe are all county, state, and nationally ANSI/ASTM accredited food safety exams and certificates. Some corporations have internal policies requiring a specific exam. If there is no such policy, then any of the ANSI certifications are acceptable. Fidelity Safety & Training LLC currently provides NRFSP or Always Food Safe. However, for private classes/exams, you may request another brand, but additional charges may apply and you must request this change at least 30-days in advance.
Do you offer discounts?
Yes, sign up for our quarterly food safety newsletter and you can save up to $149 by signing up for our Coupons and Newsletter. To sign up, click here > >.
We also offer a discount to active duty military, Veterans, and school employees. Save $20 per person – Send us an email or use your cell phone to text (sms) a photo of your district or military I.D. for a coupon code. Send an SMS. Send an Email.
What if I need to cancel or reschedule?
Contact our office immediately. We can almost always work with you if you contact us prior to the course date. If you are unable to attend the in-person Certified Food Manager Course/Exam or need to reschedule for another date, please notify us within two weeks of the course date to receive a 75% refund on the course/exam fee or to reschedule. If you are not able to attend on the day of the course, you may send another employee in your place without penalty. There are no refunds or reschedules if you fail to show for the course/exam. If you miss your scheduled course/exam date, you will need to register and pay again. If we cancel the course due to low enrollment, you may choose another course date or a full refund. We are unable to refund you for study materials (books, etc.) or postage once the material(s) have been sent in the mail. Payment is required prior to services being performed. Hurry, classes fill up quickly and are on a first-come, first-served basis. No refunds for online courses and exams.
What if I lost or misplaced my certificate?
Can I get the directions to the courses?
What if I only want to take the exam?
Do you conduct private group training and exams?
We will also come to your business anywhere in CA, AZ, or NV to conduct a private course and exam if you have 12 or more people. Contact us for more information.
What if I fail the exam?
It is very, very rare that an English speaker with a high school or above education fails the exam after taking one of our review courses. In the event you do fail, you may take the exam over as many times as necessary and we charge $69 for the in-person course and exam. Click here then select the location, and select the “re-test” product. In order to successfully pass the exam, we recommend that you study the Food Safety Manager book (optional book available in English or Spanish or you may use a book from a previous course) and be able to read, write and understand English, Spanish or the language you requested the exam in.
To become a Professional Certified Food Safety Manager, you must pass an 85-question multiple-choice examination with a score of 75% or above. Some candidates find the course instruction and the exam more difficult than they anticipated. Approximately 1% of English speakers and 30% of non-native English or English as a second language speakers fail the exam the first time. The exam is written at about a tenth-grade reading level. If you are having trouble reading and understanding this information, you may have trouble understanding the instructor and reading the exam. The exam is timed, and you will have two hours to complete it. The exam is available in English or Spanish.
Do you offer a course or study book?
Yes, our food safety books are inexpensive and optional. Feel free to study from an old book or from a book from a previous or different class. If needed, we offer two different books for sale, an English Food Safety Manager book, or a Spanish NEHA Food Manager book. When you register for a course/exam, you may select one of these options or to view all of our products, click here > >.
Where can I view all the policies?
When will I receive my certificate?
If you agree to the terms of the examination, pass the examination, and are certified as a Certified Professional Food Manager, we can verify your certification status upon request by governmental organizations, employers, and other interested people. If you take a paper version of the exam, you will receive your certificate by mail approximately two to three weeks after the exam. If you did not receive your certificate within three weeks of the exam date click here >>. If you take the exam online, after successful completion, log into your online account, and print/download your certificate.
What’s the difference between a Food Safety Manager Certificate and a Food Handler Card?
Certified Professional Food Manager: California and Arizona law requires each retail food facility to have at least one owner, manager, supervisor, or other person certified as a Certified Professional Food Manager (CPFM) also known as ServSafe® or Food Protection Manager. If you own/manage three restaurants, then you need one person at each location with a Food Safety Manager Certificate. Renewal required every five years.
Food Handler Card: Dishwashers, servers, cooks, bartenders, and others that handle or prepare food or beverages must obtain a Food Handler Card within 30-days of employment and cards must be renewed every three years. Food Handler Cards may be obtained online at MyFoodHandlerCard.com. If you possess a Certified Food Safety Manager Certificate, you do not need a Food Handler Card.