Lost Food Safety Manager Certificate

Development of the exams, including grading, scoring, certificate printing, and mailing of the certificate, is done by an ANSI-approved third party per law. Fidelity Safety & Training LLC is not responsible for lost, missing, or damaged certificates. Before the exam, candidates are asked to use a legitimate USPS mailing address, preferably a home address or PO box (unless their company tells them differently) on their examination answer sheet. Candidates are also reminded to print neatly.

If you lost, misplaced, or never received your “manager” certificate and would like a duplicate certificate, you may order a new one.

PAPER EXAMS:
If you took your manager exam “on paper” with Fidelity Safety & Training LLC between November 15, 2021, and August 20, 2023, please click here: https://www.nrfsp.com/reprint/

If you took your manager exam “on paper” with Fidelity Safety & Training LLC between January 1, 2020, and October 13, 2021, please contact ExamOrders@prometric.com or 800-624-2736.

ONLINE EXAMS:

If you took your manager exam “online using a tablet computer at one of our classes” between August 21, 2023, and today, please log into your account to download your certificate at https://www.responsibletraining.com/account?action=login_form

If you took your manager exam “online using a tablet computer at one of our classes or on a computer at home” between October 1, 2020, and November 14, 2021, with Always Food Safe, log into your Always Food Safe account to download your certificate. https://alwaysfoodsafe.com/en/

PLEASE DO NOT CONTACT FIDELITY SAFETY & TRAINING – WE DO NOT HAVE ACCESS TO YOUR CERTIFICATES, AND WE CAN NOT HELP YOU LOG INTO YOUR ACCOUNTS.

Lost Food “Handler” Certificate

If you signed up before December 10, 2024, click here to reprint your online food “handler” course certificate.

If you signed up after December 10, 2024, click here to reprint your online food “handler” course certificate.