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Lost Food Safety Manager Certificate

Development of the exams including, grading, scoring, certificate printing, and mailing of the certificate is done by a third-party per CA law. Fidelity Safety & Training LLC is not responsible for lost, missing, and or damaged certificates. Before the exam, candidates are asked to use a legitimate USPS mailing address, preferably a home address on their examination answer sheets. Candidates are also reminded to print neatly.

If you lost, misplaced or never received your certificate and would like a duplicate certificate, you may order a new one.

If you took your exam with Fidelity Safety & Training LLC BEFORE May 1, 2016, please contact NRFSP at 800-446-0257 or go to NRFSP.com. Be prepared to provide your exam date, full name, and mailing address. $20 fee. 

If you took your exam with Fidelity Safety & Training LLC AFTER May 1, 2016, please call Prometric at 800-624-2736. Be prepared to provide your exam date, exam city, full name, and the mailing address used on your answer sheet. There may be a fee to change your mailing address or to request a duplicate copy.

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