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Please read this vital information before coming to the class/exam, so there are no surprises.

Locations and Directions:

Click here > > to view our most common course/exam locations.

About the Class:

The instructor will briefly review the current FDA Food Code; all instruction will be in English. The class is typically 3.5 – 4.0 hours, including two to three short breaks. Most of our classes start at 9:00 a.m. However, we recommend double-checking the time and location by clicking here > >.

About the Exam:

The exam will be taken immediately after the class. The exam is available in English or Spanish. If you registered only for the exam, please arrive by 12:45 p.m. if the class starts at 9:00 a.m. If the class begins at 8:00 a.m., arrive by 11:45 a.m. Check class/exam times here > >.

To become a Certified Food Safety Manager, you must pass a 75-question multiple-choice examination with a score of 70% or above. Some candidates find the course instruction and the exam more difficult than anticipated. Approximately 5% of English speakers and up to 30% of non-native English speakers (English as a second language) fail the exam the first time. If you have difficulty reading in English or Spanish or comprehending this message, we recommend that you study A LOT before attending. The exam is timed, and you will have two hours to complete it.

Before you come to the class/exam:

1. Read this entire message.
2. Study, so you don’t have to pay again to take the exam if you do not pass! See the links below for the study guides.
3. We will send you a reminder email a few days before the class/exam. At that time, you will need to provide the names and email addresses of everyone attending the class/exam. We will need this information to set up an account for each person to take the exam.

What to Bring to the class/exam:

1. Please bring a government-issued identification card (driver’s license, state ID, military ID, student ID, or passport) to the exam. Photo identification will be required before the exam.
2. If you wear glasses for reading, computer, or distance, please bring them.
3. We also recommend eating breakfast before the class since food and beverages will not be provided. You may bring a drink or snack and consume it during the breaks or class, but not during the exam.
4. If you wish to take notes, feel free to bring paper, a pen, a pencil, or a laptop. You may take notes on the optional class handout.
5. Optional – Feel free to print or download our course handout to your device for pre-study or to help you follow along with the class. See the link below.

Cancellation Policy/Reschedule Policy:

If you wish to cancel your class/exam, you must do so at least 14 days prior to the class/exam. A refund will be issued, minus a 10% cancellation fee. The request shall be made by contacting us > > or replying to our email confirmation. You may send another employee in your place without penalty. Still, please notify us > > or reply to our email confirmation with the new attendee’s full name and email address before the class/exam.

If you wish to reschedule your class/exam, please do so before the 14-day cutoff. You can do so by contacting us > > or replying to our email confirmation. Only one reschedule is permitted per registrant.

We charge the total price for no-shows or cancellations within 14 days of a scheduled class/exam. No refunds will be issued for cancellations on the day of the class/exam — no matter how creative or legitimate the excuse. We know this can be firm, but our team needs time to communicate with many sources who are already committed.

Thank you, and don’t hesitate to contact us> > if you have any questions.