Thank you for your registration
If you provided us with a valid email address, you’ll be receiving an order confirmation and receipt. If you do not receive these emails within the next few hours, please check your spam folder.
Most of our courses start at 8:00 a.m., however, we recommend you double check the time and location by clicking here > >. If you registered for the exam only, please show up no later than 11:30 a.m. if the class start time is 8:00 a.m.
Locations and Directions:
Click here > > to view our most common course/exam locations.
What to Bring:
Please bring a picture identification card (driver’s license, state ID, military ID, student ID, or passport) to the exam. A picture ID will be required at exam time. If you wear glasses for reading or distance, please bring them as well. We also recommend eating breakfast before the class since food and beverages will not be provided. You may bring a beverage or snack and consume it during the breaks or class, but not during the exam.
Cancellation and Refunds:
If you are unable to attend the course or the exam or need to reschedule to another date, please notify us within 14 business days of the course date to receive a 75% refund on the course/exam fee or to reschedule. You may notify us by phone 800-429-7110 or email@example.com. If you are not able to attend on the day of the course, you may send another employee in your place without penalty. There are no refunds or reschedules 14 business days before the course or if you fail to show for the course/exam. If you miss your scheduled course/exam date, you will need to register and pay again. For more information, click here > >.
Purchase and Delivery of Materials:
If you purchased the optional food safety handbook or other items, you should receive them within one to seven business days via US Mail. If you do not receive them within seven business days, please contact us immediately. If you ordered the materials digitally (via email) you should receive them within 24-hours. Please check your spam folder before contacting us.
To become a Professional Certified Food Safety Manager, you must pass an 80-question multiple choice examination with a score of 70% or above. Some candidates find the course instruction and the exam more difficult than they anticipated. Approximately 2% of English speakers and 10-15% non-native English or English as a second language speakers fail the exam the first time. The exam is written at about a tenth-grade reading level. If you are having trouble reading and understanding this confirmation letter, you may have trouble understanding the instructor and reading the exam. The exam is timed, and you will have two hours to complete it. The exam is bi-lingual in English/Spanish and available in other languages upon request. Results take approximately two-weeks and will be mailed to the address on the candidate’s exam answer sheet.
Thank you, and please let us know if you have any questions.