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Thank you for your registration

If you provided us with a valid email address, you’ll be receiving an order confirmation and receipt. If you do not receive these emails within the next few minutes, please check your spam folder before you contact us.

Class/Exam Time:
Most of our courses start at 8:00 a.m. (8:30 a.m in Bishop and Mammoth Lakes), however, we recommend you double-check the time and location by clicking here > >. If you registered for the exam only, please show up no later than 11:30 a.m. if the class start time is 8:00 a.m.

Locations and Directions:
Click here > > to view our most common course/exam locations.

What to Bring:
Please bring a picture identification card (driver’s license, state ID, military ID, student ID, or passport) to the exam. A picture ID will be required at exam time. If you wear glasses for reading or distance, please bring them as well. Bring your Prometric Portal ID number (see below). We also recommend eating breakfast before the class since food and beverages will not be provided. You may bring a beverage or snack and consume it during the breaks or class, but not during the exam.

Prometric Portal ID Number:
In order to proctor, grade, and score your food manager exam, you need to register as a test taker. Please register prior to coming to the class/exam.

  1. Go to or Google search for “Prometric Food Safety Portal” and select Login/Register on the left side menu.
  2. Complete the online registration form. (Please note – the name you use will be on your certificate. Please note – the address you use is where your certificate will be mailed. Please note – the email address you use can only be used for one person and you must be able to access this email account to get your Portal ID #.)
  3. Check your email for a link to finish your registration.
  4. Create a password.
  5. Once logged in, look in the upper right corner for your Portal ID number. Do not purchase anything from this site.
  6. Write down your email address, password, and your Portal ID number and BRING THEM TO THE CLASS/EXAM.
    Again, please follow the instructions above prior to coming to the class/exam. You can not take the exam without a Portal ID number. 

COVID-19 Information:
Exam scores and certificates may be delayed due to COVID. If the state, county, or city is requiring wearing a facemask in public, please wear a facemask to the class/exam. We will be practicing social distancing during the class/exam. Contact us and do not come to the class/exam if you are ill or feel ill. If you are not sure, take the COVID-19 self-assessment:

Cancellation and Refunds:
If you are unable to attend the course or the exam or need to reschedule for another date, please notify us within 14 business days of the course date to receive a 75% refund on the course/exam fee or to reschedule. You may notify us by phone at 800-429-7110 or use our online form. If you are not able to attend on the day of the course, you may send another employee in your place without penalty. There are no refunds or reschedules 14 business days before the course or if you fail to show for the course/exam. If you miss your scheduled course/exam date, you will need to register and pay again. For more information, click here > >.

Purchase and Delivery of Materials:
If you purchased the optional food safety handbook or other items, you should receive them within one to seven business days via US Mail. If you do not receive them within seven business days, please contact us immediately. If you ordered the materials digitally (via email) you should receive them within 24-hours. Please check your spam folder before contacting us.

Examination Information:
To become a Professional Certified Food Safety Manager (CPFM), you must pass an 80-question multiple-choice examination with a score of 70% or above. Some candidates find the course instruction and the exam more difficult than they anticipated. Approximately 2% of English speakers and 10-15% non-native English or English as a second language speakers fail the exam the first time. The exam is written at about a tenth-grade reading level. If you are having trouble reading and understanding this confirmation letter, you may have trouble understanding the instructor and reading the exam. The exam is timed, and you will have two hours to complete it. The exam is bi-lingual in English/Spanish and available in other languages upon request. Results take approximately 2 – 3 weeks and will be mailed to the address used when you registered for the Portal ID.

Free Study and Food Safety Resources > >

Purchase Optional Study Items > >

Dates, Times and Course Locations > >

Locations and Directions > >

Cancellation and Refund Policy > >

Certificates – Missing, Lost, or Never Received > >

Thank you, and please let us know if you have any questions.

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